Privacy Policy
Last updated: December 7, 2025
Introduction
At Get Close Testers, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our closed testing services.
1. Information We Collect
1.1 Personal Information
We collect information that you provide directly to us:
- Name, email address, and phone number
- Business/company name and position
- Payment information (processed securely through third-party payment processors)
- App information and testing requirements
1.2 Automatically Collected Information
- Device information and browser type
- IP address and location data
- Usage data and interaction with our services
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our testing services
- Process your orders and manage your account
- Communicate with you about your orders, services, and updates
- Send you technical support and customer service responses
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and enforce our terms
- Analyze usage patterns to improve our services
3. Information Sharing and Disclosure
3.1 We Do Not Sell Your Data
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
3.2 Service Providers
We may share your information with trusted service providers who assist us in:
- Payment processing (stripe, PayPal, etc.)
- Cloud hosting and data storage (Firebase/Google Cloud)
- Email delivery and communication services
- Analytics and performance monitoring
These providers are contractually obligated to protect your information and use it only for the purposes we specify.
3.3 Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users.
4. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit (SSL/TLS) and at rest
- Secure authentication and access controls
- Regular security audits and updates
- Firebase/Google Cloud security infrastructure
- Limited access to personal information on a need-to-know basis
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Your Rights and Choices
Access: You can access and update your personal information through your profile page.
Deletion: You can request deletion of your account and data by contacting us.
Opt-out: You can opt-out of marketing communications by unsubscribing from our emails.
Cookies: You can control cookies through your browser settings.
6. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us through our support page.
For data deletion requests or privacy concerns, please include "Privacy Request" in your message subject.